Call 1.866.475.2567

Search form


Enhance your stay with our resort amenities. View them here>>

Accommodations and Amenities for our ADA Guests are available. View them here>>

For Your Comfort All Guestrooms in the Main Hotel Include:

  • Air Conditioning
  • Mini Refrigerator
  • Keurig Coffee Maker with coffee and condiments
  • Blow Dryer
  • Beats Pill Speaker - Complimentary usage for guests, sign out through Housekeeping
  • Iron & Ironing Board
  • Telephone with free local calls
  • 40" Flat Screen LCD Television with Cable
  • Private Bathroom
  • Complimentary WiFi Modem in room
  • Electronic Safe
  • Sitting Area
  • Smoke Detector

For Your Entertainment

  • Kanikapila "Open Jam Sessions", Trivia Nights, Karaoke Nights, Salsa Nights - Weekly at Surfer, The Bar
  • Nightly Live Entertainment (The Point: Sunset & Pool Bar) - Daily
  •  Local Live Music and DJs on Weekends

For Your Ohana (Family)

  • Children’s menus
  • Kiddie Pool and Slide
  • Pony Parties - arrangements need to be made with the Stables - fees will apply
  • Cribs
  • The Disney Channel

For Your Business Convenience

  • Audio/Visual Equipment Rental
  • Business Center
  • Business Phone Service
  • Faxing
  • Meeting Rooms
  • Photo Copying Service
  • Printer
  • Wireless Internet Access

For Your Convenience

  • Automated Teller (ATM)
  • Beaches
  • Beauty & Nail Salon
  • Business Center
  • Coffee Shop
  • Concierge & The Guidepost
  • Elevators
  • Gift Shops
  • Laundry room
  • Luggage Hold
  • Lounge Pools and Hot Tubs
  • Restaurants and Bars
  • Room Service
  • Safety Deposit Box
  • Spa
  • Stables
  • Valet
  • Beats Pill Speaker - Complimentary usage for guests, sign out through Housekeeping
  • GoPro- Complimentary usage for guests, sign out at the North Shore Watershed

For Your Fitness and Recreation

  • Adventure Center
  • Guidepost in Lobby
  • Bicycle Rental
  • Fishing
  • Helicopter Tours
  • Horseback Riding
  • Kayaking
  • Moped Rental
  • Segway Tours
  • Tennis
  • Fitness Center
  • Personal Training 
  • Fitness Classes (Zumba, Yoga, SUP Yoga, Kick Boxing, Abs, Sculpting, Aqua Aerobics, etc)
  • Golfing (Two Championship Courses: Palmer and Fazio)
  • Hiking/ Running Trails
  • Pools
  • GoPro - Complimentary usage for guests, sign out at the North Shore Water Shed

Turtle Bay Resort Service Fee Policy
Applies per room/villa, per night, and is collected upon check-out.

  • Main Building and Beach Cottages - $46.00 + 4.712% General Excise totaling $48.17 per night
  • Ocean Villas - $75.00 + 4.712% General Excise totaling  $78.54 per night

The following items are included in the Resort Service Fee:

  •  Blu-ray with unlimited movie rentals
  • GoPro usage available for guests, visit the North Shore WaterShed for details
  • Beats by Dr. Dre Pill Speaker use
  • Wi-Fi Internet access for in-room and public areas
  • Unlimited local telephone calls
  • In-room coffee and tea
  • Nalu Kinetic Spa Fitness Center access 
  • Business Center access
  • Snorkeling gear usage at Kuilima Cove
  • $10 daily Adventure Center credit
  • One-hour tennis court usage per day, racket rentals are available for a fee
  • 10-Minute Stand Up Paddle Land Demo with Hans Hedemann Surf School
  • 30-Minute Golf Clinics courtesy of Turtle Bay Golf
  • Use of golf clubs on our practice range when purchasing a basket of practice golf balls
  • Live entertainment poolside, special events not included
  • Pool chairs with umbrellas, available first come - first served
  • Kids Eat Dinner at North Shore Kula Grille, with paid adult entrée, excluding holidays

 *$10 Adventure Center Credit is applicable towards any tour or rental item offered only at the Hele Huli Adventure Center or North Shore Shuttle service. Limited to $10 maximum credit per room per day (not per person). Credit may not be combined or accrued across multiple days. Does not apply to merchandise or food items. Not combinable with any other offer or promotion. Availability of rental items, tours, and shuttles is limited. Not applicable to gratuities, insurances, or damage/ replacement charges.

NOTE: Resort Service Fee inclusions are subject to change.


  • Complimentary infused waters in the Lobby
  • Whale watching telescope in the Lobby