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Spa Services at Nalu: A Multi-sensory Experience

The new Nalu Kinetic Spa provides a multi-sensory experience of the ocean: dramatic window walls with views of legendary swells, the sound of surf crashing on the beach, and an innovative Wave Therapy massage table that gently rocks you as if you were floating. Warm salt stones calm you down after an adrenalin surge, and a line of marine-infused products show tenderness to skin and hair that has been exposed to sun, salt, and sand. Fitness and bodywork programs hone strength, balance, and concentration.

All of our services can be found on the left side of this page.
Contact us at 808.447.6868 or nalu@turtlebayresort.com

Each of our spa therapists has been trained in specific modalities to ensure the highest level of skill and service in their areas of expertise. Please book your appointments in advance so that we may accommodate your needs. Note that all Spa services at Turtle Bay are subject to an 20% service charge.

RESERVATIONS
Spa services should be scheduled in advance.  The Spa Concierge can help plan your spa experience, including the best order of treatments. 
A credit card is required at the time reservations are made. 
When making reservations please notify the agent if you have high blood pressure, allergies, physical ailments or disabilities, or if you are pregnant.  Minors, ages 17 years and younger, have restrictions in the spa and
 fitness facility. Please call for more details.

CANCELLATION POLICY
If you must reschedule or cancel your appointment, please notify the
Spa 24 hours in advance to avoid being charged the full service fee.  Cancellations of packages or private parties require one week’s notice.  Groups are subject to a four-week cancellation policy.

SERVICE CHARGE
An additional 20% service charge plus HI state tax will be added
for each Spa service.  Gratuity distribution is 18% to the service provider,
2% to the hourly support staff.  Additional gratuity for exemplary service
is discretional.

CHECK-IN POLICY
Please arrive a minimum of 20 minutes prior to your first appointment. 
This will allow you to enjoy our steam room and prepare for your service.
LATE ARRIVALS
All treatments will end as scheduled to avoid delay for the next guest.

GIFT CERTIFICATES
Nalu gift certificates are available for all services.
They make the perfect gift of Aloha.