An aerial view of the Turtle Bay Resort.
An aerial view of the Turtle Bay Resort.

ADA Guest Accommodations

You are inspirational, and we strive to inspire YOU.

Turtle Bay is proud to offer ADA hotel room accommodations and provide services for our guests and friends who use wheelchairs. We want to make it possible for everyone to enjoy the resort and the North Shore. 

To accommodate our ADA guests we have 14 Handicap parking stalls located close to the entrance of the hotel, ocean bungalows and villas. The parking lot is well paved and maintained.

Three entrances to the hotel are ADA accessible. This includes the main entrance which is a wide open, doorless gateway that leads from the valet area to the front desk and concierge. The front desk is also ADA Accessible.
Our concierge desk is located at the front desk to assist the guest with inquiries. The Kuilima Foyer and the pool level entrance are also ADA accessible. We have five guest elevators that are all ADA accessible.

All of our meeting rooms are ADA accessible. Our ADA pool and hot tubs are accessible utilizing pool lifts or transfer wall systems. Our Turtle Bay Spa, fitness center, Outpost, and all stores on property are wheel chair accessible. Our restaurants on property including Lei Lei's and Roy's Beach House are wheel chair accessible. We have 15 ADA compliant guestrooms in the main building with accessible showers and one cottage with both an accessible shower and tub.

We encourage you to reach out to our concierge staff to inquire about accommodations for your particular needs, at 808.293.6000 or [email protected].

ADA Room Amenities (availability by request)

  • Door Opener Horn/Strobe Electronic Drapery (All ADA Rooms/Suites)
  • Lanai Door Ramp (All ADA Rooms/Suites)
  • Refrigerator Dresser
  • ADA Tub
  • Tub Grab Bars
  • Roll-In Shower (Suites Only)
  • Shower Grab Bars Accessibility Seat (All ADA Rooms/Suites)
  • Low Towel Bars (All ADA Rooms/Suites)
  • Low Robe Hooks and Toilet Grab Bars (All ADA Rooms/Suites)
  • Wheelchair Accessible Vanity (All ADA Rooms/Suites)
  • Closet Rod Accessible Door Handles (All ADA Rooms/Suites)
  • Accessible Low T-Stat Audible ADA Type Room (7 Standard)
  • Physical ADA Type Room (11 Standard, 4 Suites)