Wedding FAQs

Please click here to submit an RFP (Request For Proposal) on our website. 

One of our Catering Sales Managers will assist you with your inquiry. If you are interested in proceeding with your wedding at Turtle Bay Resort your assigned Catering Sales Manager will prepare a proposal/contract for your review. After your contract and deposit is finalized, you will be assigned to a Event Design Manager who will be your primary on-site point of contact leading up to your scheduled event date.

Events with a fully catered banquet reception may be contracted up to 13 months before your wedding date. A fully catered banquet reception without a ceremony may also be booked up to 13 months before your wedding date.

We are happy to show you our beautiful property. Our site tours are available by appointment only, based upon availability Monday through Friday from 10:00am to 3:00pm. Our Sales offices are closed on Saturdays, Sundays and some holidays. Site tours are approximately 1 to 1.5 hours in length. You may schedule your appointment by calling 808.447.6255 or emailing [email protected]. For best availability it is recommended that you call at least 2 to 3 weeks in advance.

Your Catering Sales Manager can assist you with setting up a room block for you and your guests. We have a minimum of 2 nights stay, with 10 rooms per night requirement to initiate a room block. A room block contract preserves the room availability specifically for your guests and keeps the rates initially contracted for the specific number of rooms constant up to 14 days out from your arrival. Your Catering Sales Manager can provide you with group availability and rates should you require additional guestrooms.

To secure a room block contract, a 10% good faith deposit will be required. Once contracted, the rooms are considered pre sold, and you will be financially obligated to ensuring they are reserved and occupied. Your good faith deposit will be returned to you net 14 days after your final guest departures so long as the room block contract terms are fulfilled.

We do not offer getting ready rooms so we highly suggest securing a hotel room the night before and night of your wedding to guarantee a hotel room where you may get ready.

We are generally blessed with beautiful weather year around. In the event of inclement weather an alternate indoor venue will be provided based on availability for your event. Event relocations must be organized with your Event Design Manager no less than 6 hours prior to event start time. Relocations are done as a courtesy and no reimbursements for any outside tent package will apply.

No sooner than 6 months from your first scheduled banquet event.

All contracted special events include the assistance of one of our Event Design Managers who represents Turtle Bay and will be your Turtle Bay Resort on site contact. The Event Design Manager selects and contracts any vendors for the equipment and services that may be included with your catering contract. They will assist you with your menu and floor plan design as well as provide any additional vendor recommendations for services not provided for via your contract. On wedding day, they will be present to oversee Turtle Bay's involvement in your wedding and ensure that the specifics that Turtle Bay has committed to are fulfilled.

A wedding coordinator would be a vendor that you would select and contract at your own discretion. Wedding coordinators or even "day of" coordinators manage the event from the client's (bride & groom’s). Typically, a full service coordinator would assist you with establishing a budget, designing a theme, creating your timeline for the day, selecting vendors and managing the delivery of their goods and services on event day, event set up and decor, facilitating your ceremony rehearsal, conducting the ceremony processional and managing the wedding day to keep it as stress free as possible for the bride and groom. Our Event Design Manager and your Wedding Coordinator can partner together for a seamless and memorable event.

Yes. A professional wedding planning company or coordinator is required. This may be a full plan and design team or, at minimum, a “month of” coordinator who will assist in your final details as well as act as on site coordinator. This person/team would handle your ceremony rehearsal, ceremony logistics day of, as well as manage vendor & décor set up. This person must be a licensed business owner and may not be a guest of the wedding. Refer to our vendor resource packet for suggestions.

The majority of your catering planning will be within 2-3 months of your event date. At that time you will be able to finalize your menu and determine your event timeline and floor plans.

No. We have a list of vendors who frequently work with our hotel and are very familiar with our property. Upon finalizing your contract, this list of vendors will be provided to you via your Event Design Manager. You are welcome to utilize a vendor that is not on our preferred vendor listing, however there may be additional insurance requirements requested by your Event Design Manager.

Yes. Overnight Valet Parking and Self-Parking is an additional fee per car per day (1-24 hours) of $40 plus tax ($41.88). For day use and event only parking, valet is $10 plus tax per car.

Currently there is not a regularly running shuttle to and from Turtle Bay Resort. Our vendor list includes transportation vendors that you are welcomed to make personal arrangements with.

All of Turtle Bay Resort’s outdoor ceremony venues have magnificent oceanfront views with three of our venues offering “toes in sand” options.

Yes, we will provide access to the venue (empty set/no chairs) to you complimentarily for one (1) hour for a rehearsal, based on availability prior to event. One month out from your event date you may inquire with your assigned Event Design Manager regarding the availability of the venue.

You may inquire with your Event Design Manager directly regarding their availability for your rehearsal. While your Event Design Manager will typically arrange a pre-wedding meet-and-greet with you, they do not typically facilitate the rehearsal.

All weddings on Turtle Bay Resort property must be arranged through our Catering Sales Team. An Event Design Manager is assigned to each wedding and there are venue site fees as well as labor and equipment rental considerations. While the ceremony itself may only be 20 minutes in length, we provide 3 hours of time for use of the venue as needed for set up, arrivals, ceremony and photographs. In consideration of all guests staying at the Ocean Bungalows, the lawn area surrounding the Ocean Bungalows not available as an event venue.

All weddings on Turtle Bay Resort property must be arranged through our Catering Sales Team. The Resort property ownership extends to the high watermark at high tide from Kahuku Point to Kawela Bay.

Ceremonies without a fully catered banquet reception may contract with a 100% non-refundable deposit 2 months prior to event date.

Our catering menu provides pre-set options as well as “design your own” menu options. Our Event Design Managers along with our Executive Chef are more than happy to tailor a menu to your specific preferences.

We do not allow outside caterers. All event food and beverage must be catered through the resort.

Yes, you may bring in your own specialty wedding cake. There will be a $ 3.50 per person outside cake service fee plus 23% service charge and 4.712% Hawaii tax.

Yes, we allow amplified music at each of our event venues however it is important to note that we take into consideration all resort guests when it comes to amplified music and have the discretion to lower the music when it is excessively loud. All amplified music must conclude at the end of your contracted reception or no later than 10:00 pm for outdoor venues.

You may inquire with your Catering Sales Manager for pricing, availability, and minimum food and beverage requirements for an add on event indoors in one of our ballrooms or event space for a private after party option.

Your assigned Event Design Manager will assist you with designing your event floor plan. We have the following furniture and linen options available:

• 5’ (60”) round banquet tables or 6’ (72”) round banquet tables*
• 6’ (72”) rectangle banquet table or 8’ (96”) rectangle banquet tables**
• 3’ round cocktail highboy and 3’ round lowboy tables with 4 chairs
• Outdoor Chairs: White Padded Chairs
• Indoor Chairs: Padded Banquet Chairs
• White or Champagne (Ivory) tablecloths and napkins
• Dinnerware: Standard Round White China, Standard Silverware, Standard Glassware

* 8 chairs to a 5’ round table, 10 chairs to a 6’ round table.
** 6 chairs to a 6’ rectangle table, 8 chairs to a 8’ round table.