Woman standing on a balcony overlooking the ocean
Woman standing on a balcony overlooking the ocean

Turtle Bay Accessibility

So Everyone Feels Welcome

We want our experience to be enjoyable, authentic, transformational. And within reach for everyone. ADA rooms, accessibility services and activities. We’re ready and equipped to make sure your North Shore vacation will be the experience of a lifetime.

Resort ADA Accessibility

  • 14 handicap parking stalls located close to the entrance of the hotel, cottages and villas
  • Paved and well maintained parking lot 
  • Three ADA accessible hotel entrances, including the main entrance which is a wide open, doorless gateway that leads from the valet area to the front desk and concierge 
  • ADA accessible front desk 
  • Concierge desk conveniently located at the front desk to help with guest with inquiries
  • The Kuilima Foyer and the pool level entrance are also ADA accessible
  • Five guest elevators are all ADA accessible
  • All meeting rooms 
  • Our ADA pool and hot tubs are accessible using pool lifts or transfer wall systems. 
  • Turtle Bay Spa, fitness center, Outpost, and all stores on property are wheelchair accessible. 
  • Our restaurants on property, as well as Lei Lei's and Roy's Beach House, are wheelchair accessible. Surfer, The Bar is accessible with a ramp and elevator. The Lobby Lounge and The Point Sunset & Pool Bar located at the main building are wheelchair accessible. 
  • 15 ADA compliant guestrooms in the main building with accessible showers and one cottage with both an accessible shower and tub.


ADA Features Available By Request (all ADA rooms and suites)

  • Door opener horn/strobe electronic drapery 
  • Lanai door ramp
  • Shower grab bars accessibility seat 
  • Low towel bars 
  • Low robe hooks and toilet grab bars 
  • Wheelchair accessible vanity 
  • Closet rod accessible door handles 


Other ADA Features Available By Request

  • Refrigerator dresser
  • ADA tub
  • Tub grab bars
  • Roll-in shower (suites only)
  • Accessible low T-Stat Audible ADA Type Room (7 standard)
  • Physical ADA Type Room (11 standard, 4 suites)