Contact Us

If you have questions about your upcoming stay, get in touch with us.

Phone Number: 1.866.475.2567 

Reservations: Book Online

Concierge: Email Us


Phone Number: 808.293.6020

Reservations at Alaia: Open Table

Large group (12-35 guests): Email Food & Beverage Team

Nalu Spa

Phone Number: 808.447.6868

Email: [email protected]

Turtle Bay Golf

Phone Number: 808.293.8574

Email: [email protected]


Meetings, Events & Weddings

Planning a corporate meeting, incentive program, or social event? Submit a Group RFP

Interested in hosting a wedding, vow renewal, or elopement ceremony? Submit a Wedding RFP

Media Inquiries

Public Relations Email: [email protected]

Social Media Email: [email protected]

Donation Requests

We are happy to give back to our Ko‘olauloa and North Shore communities as much as possible. Please email [email protected] for consideration.


Frequently Asked Questions

Find the answers to our most commonly asked questions at Turtle Bay Resort and start planning your Hawaiian vacation to Oʻahu's North Shore.